Stun Guns |
| |
|
|
|
Tasers |
| |
|
|
|
Pepper Sprays |
| |
|
|
|
Mace Pepper Sprays |
| |
|
|
|
Animal Repellents |
| |
|
|
|
Spy Gear |
| |
|
|
|
Return Policy
Here at Stun
Guns and Tasers.com, our number one priority is customer service
and customer satisfaction. We offer a 100% customer satisfaction
guarantee.
Return Policy - We offer a 30-day money back guarantee on our
self defense items. If you are not fully satisfied, you may return
your order within 30 days at your expense. We do not pay for return
shipping. Only items with warranties can be returned outside 30
days (see warranty policy below).
If you need to return an order, please read the following:
- Please contact us by email
for an RMA (Return Merchandise Authorization) number. This number
must be on your return shipping label. If it is not, your
package may be refused and sent back to you.
- Returns must be postmarked within 30 days of delivery date.
All delivery dates are kept on file here at Stun Guns and Tasers.com.
Returns received after 30 days will receive an exchange or in
store credit only.
- The product(s) must be returned in resaleable condition with
all original packaging, accessories and accompanying literature.
- WARRANTY POLICY: Items that have a warranty will state
so on our website, or on the package of the item. Any item that
does not state a warranty on our website or on the packaging is
only warranted for 30 days. Warranty replacements will be fulfilled
for MANUFACTURER DEFECT only. Wear and tear, customer misuse,
etc. does not qualify for a warranty replacement. Items being
return under warranty MUST be returned with original packaging,
accessories, instruction manuals/pamphlets, etc. Failure to do
so will result in warranty being voided and not fulfilled. Products
being returned under warranty will be thoroughly inspected for
the specified manufacturer defect, wear and tear and/or customer
misuse, and replaced accordingly. If the item returned does not
qualify for a warranty replacement, we will notify you of such,
and provide options for returning item back to you or for us to
dispose of the item here. Refunds will not be given under warranty.
Items that do not have a warranty cannot be returned outside 30
days of receipt. If you are needing to return an item to us under
warranty, please follow the return policy guidelines above.
- You are responsible for the cost of shipping the item back to
Stun Guns and Tasers.com.
- The cost of shipping your order to you, whether you paid for
shipping or not, will be deducted from any refund given. For example,
if your order was $124.00, which qualifies for free shipping,
and you return your order for a refund, your refund amount will
be $117.05. ($6.95 shipping on most orders)
- Please send your return via UPS or FED EX since these methods
are easily trackable. If you prefer to use US Mail, please insure
the package and include delivery confirmation. It is the customers
responsibility to make sure the return gets to Stun Guns and
Tasers.com.
|
|
|
Weapons |
| |
|
|
|
Martial Arts / Ninja |
| |
|
|
|
Restraining Devices |
| |
|
|
|
Contacts/Policies |
| |
| |
|
